Privacy Policy

Privacy Policy

Precision Acoustics Privacy Policy

1. We respect your Privacy
2. What kind of personal information do we collect and hold?
3. How we collect your personal information
4. Security and storage of your personal information
5. Disclosure of your personal information
6. The Purpose of using your personal information
7. How you can access your personal information

By providing your personal information to Precision Acoustics, visiting our Website or utilising our services, you are agreeing to the terms and conditions outlined in this Privacy Policy.

1. We respect your Privacy

Precision Acoustics is committed to handling your personal information and data in a secure and open way respecting your privacy. As outlined in the Privacy Act 1988 and will only collect and use personal information in accordance with our legal obligations and as outlined in this Policy.

Your ‘Personal information’ is information which identifies you as an individual or from which you can reasonably be identified. This policy outlines our management practices relating to this information for customers, employees, contractors, suppliers and visitors including digital services such as our website.

2. What kind of personal information do we collect and hold?

The personal information that we collect and hold is material that is reasonably necessary for our business functions and activities. The nature and amount of information we collect will depend on the type of service or interaction you select to receive. In general this information will include:

• Company details such as name, address, email, phone and fax numbers
• Personal Name and contact details;
• Specified transport/delivery requirements;
• Audiometric equipment details including equipment brand and models, Serial Numbers, accessories, work cover number, calibration and repair history;
• Other electronic equipment history related to Test and Tag;
• Financial and purchase information (for Accounts);
• Testimonials or opinions;
• CV details and work experience if you have applied for employment;

3. How we collect your personal information

Precision Acoustics only collects personal information supplied by you for purposes directly related to our business activities. This is done when we make a record of the personal information that is provided to us when you:

• give information directly to our staff;
• contact us by telephone, mail, email, online or by any digital format;
• fill out a hard copy or digital form;
• provide a testimonial or survey response;
• subscribe to our free information sheets;
• order or purchase goods or services from us;
• request a pick up or delivery of products;
• provide services to us;
• interact with us in relation to employment services, human resource management, and other corporate service functions;
• communicate with us for security, dispute resolution and training purposes and if we operate video surveillance devices in our premises;
• make a complaint or legal/ liability claims against us;

Additional information may be automatically stored related to digital interaction through our website and our information sheets or newsletters. This may include computer and connection information, statistics on page views, traffic to and from the site and  IP address.

4. Security and storage of your personal information

We hold personal information electronically and in hard copy form. We take appropriate and reasonable technical and organizational measures to protect Personal Information from loss, misuse, unauthorized access, modification or disclosure.

We have a number of security controls in place including and not limited to the use of username and password security for electronic storage. 

Your personal information will also remain stored when mandatory to comply with legal requirements. When this information is no longer required, we will take reasonable steps to securely dispose of or destroy it.

Our website is professionally hosted and operates in a secure environment.  However there is always an inherent risk in transmitting personal information via the Internet. Cookies can help provide information as to your activities when online. Options are available to you through your web browser allowing you to control whether you will accept or reject cookies.

5. Disclosure of your personal information

Predominantly your personal information is used only in-house by Precision Acoustics. At times some information will be shared with other organisations providing us with support services. We may disclose your personal information to:

• third party service providers such as postal, transport, printing, communication (e-mail) or data management and storage services;
• third party agents or contractors with whom we contract in the ordinary course of business;
• professional advisers (such as lawyers, accountants or auditors) to the extent that is reasonably required;
• banking, financial institutions and payment systems operators;
• law enforcement agencies or government authorities upon lawful request;
• any persons acting on your behalf including those persons nominated by you, executors, trustees and legal representatives.

In all circumstances where your personal information is disclosed, we will take all steps reasonable to ensure that those third parties protect your privacy. NO information is sold to external marketing sources or shared with overseas recipients.

6. The Purpose of using your personal information

Your personal information accessed by our employees may be used for a variety of reasons including:

• To notify you of impending calibration due dates for your equipment;
• Arrange pick up, delivery or onsite services;
• Keep you updated regarding industry requirements, standards, products, courses and practices;
• Manage your requests for products and services;
• Answer your inquiries;
• Improve customer service provided;
• Enable us to undertake a credit assessment;
• Generate customer lists for the purpose of updates and research;
• Facilitate your interaction with us on our website;
• Consider any submitted applications for employment;
• Meet our legal obligations and to notify you of matters that we are required to do so by law;
• Interact with Regulators or other Government agencies;

Whilst you may opt not to provide us with your personal information, you should be aware that without this personal information, we may not be able to provide you with some of the services and products you are seeking.

7. How you can access your personal information

As permitted by applicable law, you may request access to, rectify, delete or amend your personal information by contacting us as below.  We request that you provide us with as much detail as possible about the particular information you seek, in order to help us retrieve it. Generally access to your information is free of charge however if there are fees incurred (such as printing or postage) we may on-forward costs as applicable.

For any further information regarding our Privacy Policy please email and entitle the subject line “Privacy Policy” or call (08) 9249 2907, alternatively write to Precision Acoustics PO Box 2520, Malaga WA 6944. If we are unable to allay your concerns, you may contact the Office of the Australian Information commissioner at and on 1300 363 992.